Gerd Leonhard, media and technology futurist, posted to his blog a very interesting article on what he thinks are the developing trends in business communications. He goes over a brief history of communications spanning from the phone to social media, and then shares a very intriguing graph of where he believes communications are headed. 

As you can see, phone and email use are way down, while social networks and media are the main tools of communicating.

Mr. Leonhard says that already the #1 way that people reach him is through his  various social networks. He says a great advantage of this is the filter that is present. People have to be inside his network to reach him (little spam).

Article Tags: business communications | eMail | future | gerd leonhard | media | phone | social media | telecom | Twitter

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